What personal information do we collect from the people that visit our blog or website?
When you register on our site or otherwise provide information about yourself, we collect name, email address, mailing address, phone number, credit card or Automated Clearing House ("ACH") information. We do not collect information from visitors of our site if the visitor does not choose to register. If you are a Carrier or Trucking Company and sign up to join our Connectwork, we may also ask for your MC or USDOT number. You may also visit our site anonymously.
When do we collect information?
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features as described above, and in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better connect you
To allow us to better provide solutions to you in responding to your customer service requests
To administer a contest, promotion, survey or other site feature
To quickly process your transactions
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Your personal information is stored on secured networks and is only accessible by a limited number of people who have special access rights to such systems, such as administrators, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user places an order, enter, submit, or access their information to maintain the safety of your personal information.All transactions are processed through a PCI compliant provider and credit card information is not stored on our servers.
Do we use 'cookies'?
We may transfer your personal information to outside parties who assist us in operating our website, conducting our business, or serving our users, so long as those outside parties agree to keep your information confidential and only process it as needed to perform their services. We may also release information to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and accordingly we do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
We allow third-party behavioral tracking, as described above.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify affected users as soon as reasonably practicable (i.e. once we determine that the user's personal information has been part of a data breach) via in-site notification and, if possible, via email.We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.